Terms of service
TERMS OF SERVICE
OVERVIEW
Welcome to PRIDANÉ. The terms “we”, “us” and “our” refer to PRIDANÉ. PRIDANÉ operates this website and online store, including all related information, content, features, tools, products and services (collectively, the “Services”) to provide you with a refined and seamless shopping experience.
PRIDANÉ is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service ("Terms"), together with any policies referenced herein, describe your rights and responsibilities when you access or use our Services.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy [LINK]. If you do not agree, please do not use the Services.
SECTION 1 – ACCESS AND ACCOUNT
By using the Services, you represent that you are at least 18 years of age, or the age of majority under applicable Indian law.
To access or use certain features of the Services, you may be required to provide information such as your name, email address, billing, payment, and shipping details. You represent and warrant that all information provided is accurate, current, and complete.
You are solely responsible for maintaining the confidentiality of your account credentials and for all activities conducted through your account. You may not transfer or assign your account to any other person.
SECTION 2 – OUR PRODUCTS
We make every effort to accurately display product information, including descriptions and images. However, actual product colour or appearance may vary depending on your device or screen settings.
All products are intended for external use only. Individual reactions to fragrance ingredients may vary. We recommend performing a patch test prior to regular use. Except as required under applicable law, PRIDANÉ shall not be liable for allergic reactions or sensitivities.
Product descriptions, availability, and pricing are subject to change without notice. We reserve the right to discontinue any product at any time.
SECTION 3 – ORDERS
Placing an order constitutes an offer to purchase. PRIDANÉ reserves the right to accept or reject any order at its discretion. An order is considered accepted only after payment is successfully processed and an order confirmation is issued.
Orders once confirmed may not be cancelled, except as permitted under our Refund Policy [LINK].
Products are sold for personal use only and not for resale or commercial distribution.
SECTION 4 – PRICES AND BILLING
All prices are listed in Indian Rupees (INR) unless stated otherwise. Prices may change without prior notice. Applicable taxes, shipping, and handling charges will be displayed at checkout.
You agree to provide accurate and complete payment information and authorize us to charge the applicable payment method for your order.
SECTION 5 – SHIPPING AND DELIVERY
Delivery timelines provided are estimates only. Delays may occur due to factors beyond our control, including logistics or natural events.
Risk of loss passes to you upon delivery of the product, except where otherwise required under applicable law.
SECTION 6 – INTELLECTUAL PROPERTY
All content on the Services, including trademarks, logos, text, images, and designs, are owned by PRIDANÉ or its licensors and are protected under applicable intellectual property laws in India and other jurisdictions.
You may not reproduce, distribute, or use any content without prior written permission from PRIDANÉ.
SECTION 7 – OPTIONAL TOOLS AND THIRD-PARTY SERVICES
The Services may include tools or links provided by third parties. We do not control or endorse these third-party services and are not responsible for their content or functionality. Use of such services is at your own risk.
SECTION 8 – RELATIONSHIP WITH SHOPIFY
PRIDANÉ is powered by Shopify. However, all sales transactions are conducted directly between you and PRIDANÉ. Shopify shall not be liable for any issues arising from purchases made on this website.
SECTION 9 – PRIVACY POLICY
Your personal information is governed by our Privacy Policy [LINK] and Shopify’s Privacy Policy. By using the Services, you consent to the collection and processing of your information in accordance with these policies.
SECTION 10 – FEEDBACK
Any feedback, reviews, or suggestions you submit may be used by PRIDANÉ for business and promotional purposes without compensation, subject to applicable law.
SECTION 11 – PROHIBITED USES
You agree not to misuse the Services for unlawful, harmful, or fraudulent purposes, including infringement of intellectual property, harassment, or transmission of malicious software.
SECTION 12 – TERMINATION
We reserve the right to suspend or terminate access to the Services at our discretion, without prior notice, subject to applicable law.
SECTION 13 – DISCLAIMER OF WARRANTIES
The Services and products are provided on an “as is” and “as available” basis, except as required under applicable Indian law.
Nothing in these Terms shall limit any rights available to consumers under the Consumer Protection Act, 2019 or other applicable laws in India.
SECTION 14 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, PRIDANÉ shall not be liable for indirect, incidental, or consequential damages arising from use of the Services or products.
SECTION 15 – INDEMNIFICATION
You agree to indemnify and hold harmless PRIDANÉ and its affiliates from any claims arising from your misuse of the Services or violation of these Terms.
SECTION 16 – GOVERNING LAW AND JURISDICTION
These Terms shall be governed by and construed in accordance with the laws of India. The courts of [City, State, India] shall have exclusive jurisdiction.
SECTION 17 – CHANGES TO TERMS
We may update these Terms from time to time. Continued use of the Services after changes constitutes acceptance of the updated Terms.
SECTION 18 – CONTACT INFORMATION
Legal Entity Name: PRIDANÉ FRAGRANCES
Brand Name: PRIDANÉ
Email: pridanefragrances@gmail.com
Phone: +91 92661-10973
GSTIN: 07BRUPR0733B1ZQ